Safehome Water Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. We understand the importance of trust when you contact us for water testing, treatment, and related services, and we take your privacy seriously.
This Privacy Policy explains how we collect, use, store, and protect your information, including your phone number and communication preferences.
When you contact Safehome Water Co. through our website, forms, phone calls, email, or text messaging, we may collect the following information:
We only collect information necessary to provide service, respond to inquiries, and improve your customer experience.
When you provide your phone number through our website, online forms, or direct communication, you consent to receive text messages from Safehome Water Co. related to:
Message and data rates may apply.
Message frequency may vary depending on your service activity.
You may opt out of SMS communications at any time by replying STOP to any text message.
For help or assistance, reply HELP or contact us directly at 203-244-7744.
We use the information you provide strictly for legitimate business purposes, including:
We do not use your phone number for unsolicited marketing.
Your privacy is important to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
We take reasonable administrative, technical, and physical safeguards to protect your personal information from:
While no online system can guarantee absolute security, we make every reasonable effort to keep your information protected.
Our website may use standard cookies or analytics tools to improve functionality and understand how visitors use our website.
This may include:
This information is used for website improvement and performance monitoring only.
You may contact us at any time to:
To make a request, please contact us using the information below.
Our website may use trusted third-party tools for functions such as:
These providers are expected to handle data responsibly and securely.
We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or business practices.
Any updates will be posted on this page with a revised Last Updated date.
Phone: 203-244-7744
Email: info@safehomewaterco.com
Service Area: Proudly Serving All of Connecticut